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Sales
Department Procedure
Selection
Our Imports &
Sales departments have a team of well-experienced and capable
persons who work under the guidance of our dedicated managerial
staff. Once the vehicles are cleared from customs they are checked
by the sales department and are forwarded to the workshop for
cleaning, polishing and also to replacing missing parts. The vehicle
comes to the sales department as well –checked and completed.
Our imports
department is ready to arrange any vehicle to be imported in your
name directly. Even on a permit we can help you to select and to
import any vehicle you wish.
Our sales department has a fully
dedicated and loyal group of sales executives trained by the
management. The ideal of the sales man should be,
 Truthfulness
Honesty
To
regard any customer as a friend irrespective of their caste,
Nationality, dress or looks.
Customer-satisfaction
as the first concern.
Best
attention to arrange all after – sales services.
R/A has been successful due to the
smooth and efficient service by our staff whose main aim is to
satisfy the customer.
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Sales Executives Team |
Imports Department |
Financial
After customer select the vehicle they can
select the paying method.
we
accept
 Cash
,
Cheques
(Advance only) ,
Leasing & Bank
drafts. if customers need leasing facility then we help them to
arrange the leasing facility.
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Accounts Department Staff at work |
Accounts Department |
Also we have provided our customers a Service station and a
well-equipped Workshop for vehicle repairs. In all the three places,
our motto is “ SERVE YOUR CUSTOMER BEST. HIS SATISFACTION IS OUR
SUCCESS” We provide the following facilities for our customers,
Registration & Insurance.
Finance or
leasing facility arranged.
Part exchange
possible.
After-Sales
service.
Guaranteed
satisfaction.
REGISTRATION
Vehicle registration facility is provided by us (R.M.V. fee must be
paid by the Customer)
02
Passport size photographs.
Identity
document (National ID / Driving License / Passport ID) must be
provided by the customer for the vehicle registration.
When customer has completed the payments for the vehicle, he can
collect the vehicle with following documents.
Copy of CR
(Certificate of Registration)
VIC (Vehicle
Identity Card)
Number Plates.
Insurance
Certificates (Optional)
INSURANCE
It is advisable to register and insure a vehicle before you put the
vehicle to the road. Ramanayake Automobiles (Pvt) Ltd; sales staff
will do the needful without any problem within a day. You will
discuss with the Insurance Agent on what should be covered, and he
will issue a Certificate of Insurance. Everything is handled with
ease.
FINANCING AND LEASING FACILITIES
Recently, with our sponsorship, we have started a Hire-Purchase
company to facilitate the customers in buying a vehicle from our
company. If the buyer has the necessary documents, he can arrange
his lease under the same roof without wasting his time.
AFTER SALES SERVICE
Generally for a vehicle to look afresh, and for longitivity, a
monthly service is essential. To provide a good and trustworthy
service for your vehicle, Ramanayake Automobiles (Pvt) Ltd; has
founded a sister company, Rama Auto Serve at No. 244, Galle Road,
Katubedda, Moratuwa, to give you a perfect service. They also
provide body-wash and interior cleaning. You may contact them direct
on 94-011-2622824, Fax 94-011-2739975
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